VIA Group Realtors Reviews

Read what others have to say about their experiences working with VIA Group Realtors to buy or sell their home in Des Moines Area. Did you have a great experience working with VIA Group Realtors? We want to hear about it!

Steve has always been excellent to work with. He responds same day to texts and emails and seems to always be on the clock. He didn't treat us like a small sale, which it was, but instead treated us the same way he treats all of his clients. I have and will continue to recommend Steve to everyone I know who is looking or selling!

- IA A

Couldn't ask for an easier transaction! Appreciate the good advice, guidance, communication and professionalism provided by Shannon.

- Shelly Y

My wife has known Mary since grade school. Our home search had been ongoing for about a year, and when we started the process she was with another broker, but she switched to Via shortly before we wrote the contract. There was absolutely no question that she would remain our agent. Mary worked both sides of this transaction. We would not have been comfortable with this arrangement with any other agent. Buyer (my wife), Mary and the seller have all known each other since childhood. Mary once commented that she was dealing with the most understanding and ethical clients possible, which was kind of her, but true, which made the whole process not only possible, but easy. She was able to manage her fiduciary obligations with great skill to the mutual benefit of ALL parties. :-) You should also be aware, that most of this process was conducted at arms length as we were living 1,000 miles away in Austin, TX. at the time. This alone could have been an issue, but was seamless. Her dedication, knowledge, professionalism, (and fun), are truly admirable, and we absolutely recommend her services without hesitation.

- Des D

Would recommend mary christopher she was on time with everything and i cant believe my house sold so fast.

- Alison I

Working with Mary has been a delight. Her attention to detail is impeccable. I'd highly recommend her to anyone looking to buy or sell a home.

- Des M

I agree 100% with these questions. Les is very friendly, caring, and he gets the job done. Les goes out of his way to assure we (sellers) are kept informed, how the process works, and make suggestions that will help sell the property.

- Newton, C

Les is a 30 year veteran of Real Estate in Des Moines, his knowledge is priceless. there were some items that came up inspection that Les negotiated with the sellers and was taken care of prior to sale A PRO! Has our best interest at heart

- Chad M

Mary was an invaluable resource throughout the home buying process, very communicative and always willing to answer any questions I had. Mary always contacted me when she had important information to share during the purchasing process and she always gave me plenty of time to make any critical decisions. Mary is very personable and was very easy to work with overall. I don't think I could have found a better realtor to help me with buying my first home!

- Windsor C

Melanie Hurt was a pleasure to work with! She did everything in her power to help find us exactly what we wanted. We really couldn't have found a better realtor/friend to share our home buying experience with! We'll highly recommend her to all friends and family for years to come! She was absolutely amazing throughout the whole process!?

- Des K

We love working with Les as he is honest and always offers his opinion to help us. Les went to bat for us multiple times during this transaction and always came back with the desired results! Les has excellent communication skills! We used Facebook Messenger so both of us could easily get notifications and Les followed up with all of our questions and comments thoroughly. Linda was VERY helpful in gathering documents and resources for our new home!

- Carlisle K

I had no idea how to do a short sale - Michael explained the process every step of the way. Its clear that he's very knowledgeable in the business. Highly recommended.

- Brian D

I’m so thankful for a knowledgeable and helpful realtor who guided me along the way. Les would always make sure if something was urgent, that he would notify me as soon as possible, so there wouldn’t be a delay in the process. Les continues to be the best!

- Johnston M

Mike was very helpful in closing the deal we asked him to negotiate for the property we were interested in purchasing. We appreciate the time and effort he put in to make this purchase happen. We have recommended Mike's services to our friends, and would be glad to utilize his negotiation skills again for our next real estate transaction.

- West D

David VanderEcken made the overall experience very well & with little or no effort on my part VERY satisfied with his performance & my overall experience with VIA Group!

- Swan B

Steve Clark showed properties that met our needs and wants and we are very happy with the property purchased. We would highly recommend Steve Clark in locating or selling a home.

- Carol S

There were several unusual circumstances surrounding the sale of this house. Les Sulgrove handled them all with ease, grace, and professionalism. I'm truly grateful for his knowledge and experience with real estate law and protocol. If I could rate Les Sulgrove any higher than the survey allows, I would. He is simply amazing!

- Des C

Les was very helpful, courteous, and explained the process. Les kept me informed, because I was living out of state. The most important thing was the house sold very quickly. The house sold in less than two days.

- Mo. R

Dave was excellent ever step of the way. I had to move out of state prior to the sale of my house and Dave made it completely stress free. I highly recommend Dave!!

- Jeannette F

We were excited to work with Andrea and Shannon. We knew they cared about us and that they were careful in their work. Our house sold in about four hours. We were amazed and so thankful. There was never a question about whether Andrea and Shannon were putting the needs of our family first. They were also knowledgeable about the business and thorough. Andrea and Shannon did an incredible job! We couldn't be happier.

- Waukee J
Great service! Very friendly! Advocated for us well, timely and organized in communication and tasks, flexible with schedules, and a joy to work with and share our first home buying experience! They held fast to our desires in a first home and encouraged us along the way! Could not have hoped for more in our experience with Shannon and Andrea!
- Erin Harms
Steve and VIA do an excellent job. He sold our house and helped negotiate an some property. He did a great job communicating with us and keeping us informed and up to date on the whole process. He is very knowledgeable and a great person to work with. Would highly recommend Steve and VIA!!
- Jason Uhlenhake
My husband and I worked with Steve and Ken to purchase our first home. We had a wonderful experience. At the beginning, they thoroughly explained the homebuying process, so we were prepared. They were responsive to any questions or concerns we had. We felt truly supported and confident throughout the entire process. Highly recommend!!
- Cindy Haule
Dave Vander Ecken from Via Realtors helped me when I was buying 2 income properties last year, and when I sold one of them earlier this year. I found the entire experience with Dave and Via to be exceptional. Dave was on top of his game, always organized and kept the process going. He was always available for questions, and did exhausting research on specific issues/questions surrounding purchasing rental. He made the entire process so easy and pleasant for me! I would highly recommend both Dave and Via if you're wanting to buy or sell!!
- John Thompson, Trustee TK Trust
Steve did a great job guiding me thru the listing, staging and selling process. Highly recommended!
- Ben Garrett
Our agents treated us like family! They went the extra mile (literally) to make sure we found the home made for us.
- Mr. and Mrs. Kienast
Took great care of me and then also my extended family. Would always recommend VIA Realtors!
- Ty Cowman
Very knowledgeable an sold my home quickly. Love him
- Bobbi Rice
Steve with VIA Group Realtors was great to work with!
- Shelby Cork
These guys are above and beyond!
- Rac Jas
Want to give a big thank you to Steve Clark and Ken Clark for your hard work on our new home purchase. If anyone is looking to buy or sell a home give VIA Group Realtors a call. Lots of experience and are great to work with.
- Brian Shoning
I've known Ken Clark for a long time any thing anyone want to know about VIA group Ken is a very honest man call on Ken Clark if you are wanting to sell your home or buy a new home
- Sondra Seuferer
The VIA Group is who you want to call for all your real estate needs.
- Fonda Goering Hall

Hard working, results oriented, know how to price to sell, very ethical.

- Gloria G

This was my first time buying a home, and I was grateful to have Les guiding me through the entire process. His help and advice were invaluable and enabled me have peace of mind during my search. Thanks to him, I was able to find and buy a home I loved in a tight timeframe and a crazy housing market!

- Sara S

Mary was great to work with on all aspects of the sale!

- Mark V

Melanie and Aaron worked hard for my house sale. From the professional photos to the showings and suggestions about staging was great!! I appreciate them SO much!

- Tami F

Mary was wonderful; she handled every detail with ease and an incredibly professional manner. This is the second time that we have worked with her, and would not hesitate to work with her again!

- Anacara D

Mary and Deb work hard for you and know how to price to sell. Very ethical and results oriented.

- Gloria G

Mary was awesome and Deb helped the process move extremely well. Exceptional team!

- Dave R

Mary went out of her way to take care of business and get things done. She made the process really easy for me.

- Scott R

Joy was the perfect realtor with the perfect combination of experience and professionalism! We were moving from the West coast and had just one chance to travel to Iowa to look at houses. Joy took the time to get to know us and what we were looking for. She arranged a day to see everything we needed to see despite the tight market. We got an accepted offer on our first choice, however we ended up backing out after the inspector found some issues. Joy was extremely knowledgeable in this process and helped us make the right decisions. By that time, we felt comfortable enough with Joy to tour some additional remotely. Joy knew everything we wanted to see in each house and we felt very comfortable making an offer on the perfect home without ever seeing it first hand. We just moved in and couldn’t be happier! Thank you Joy for handling our situation so gracefully!

- Trenton P

Thank you so much for assisting in making our 'dream' come true! We knew the first time we met you that we were working with someone who was honest and professional. We appreciate all that you did for us!

- Mary V

We're grateful for your efforts and your expertise.

- Rob K

Thank you for all your time and attention to every detail! You kept us focused when we felt ourselves falling apart. We never would have made it without your help. You're an amazing person, and we are thankful our paths crossed not once, but twice. Thank you, thank you!

- Mary R

Using Joy Briggs to purchase our home was a very simple process! Joy makes it easy and is very timely and responsive 10/10! We love our new home!

- Jordan G

Dave was extremely professional and efficient throughout the entire transaction.

- Beth A

Very good

- Hoerster F

I would give this realty company 10 stars. Best possible experience. Thank you Deb and Mary.

- The K

Melanie and Aaron Hurt went above and beyond for us. We started our search to move back home to Iowa from Michigan over a year ago. We sold our home and were traveling in our RV for one year. When we or our girls would find a place, Melanie would promptly send disclosure. If we were interested, they would tour the home and do video viewings, so we would know if we needed to drive back. In this market it was hard because homes were going so fast, but we finally found the perfect home for us. Their communication and follow through was very timely and thorough. After the sale, they didnt move on to the next. They were truly excited for us and still check in to see how things are going. I shout from the rooftop, "this husband and wife team rocks." Aaron has exceptional construction and design skills and helped us see potential problems as well as unique building features of homes. I saw a quote that speaks to the integrity of this team: "We don't sell houses, we change lives."

- Mary K

very satisfied

- Cawi C

He is doing great work

- Thawng C

Mel and Aaron went to see several houses with us before we found our house. As a firefighter also, Aaron was able to point out some structural issues on one that we were looking at. Mel however; helped us get in to see the house we purchased before the scheduled time as we were heading back out of state! She helped us work through lender issues and made the closing extremely smooth! We are so appreciative of all of your time and effort to make everything awesome!

- Paula K

Great job of selling my home.

- Victoria M

Joy and Alex were always available and provided a very personal experience. We purchased our house from out of state and they provided FaceTime walk throughs and videos. They also did the final walk through with us by FaceTime. Additionally they were very very helpful with information and on setting up the house for our arrival. I would highly recommend Joy and Alex.

- Virginia W

My house was listed last year for 4 months with someone else, could not be sold. Les listed my house this March, within 7 day got offer. Best market analysis in Des Moines Provide a lots of advice on some improvement to help to sale. Best services and trusted agent

- Hui Z

Joy did an excellent job of communicating and keeping us in the loop. Would definitely recommend her to friends and family.

- Lavernis W

Dave is amazing, efficient and personable. So easy to work with.

- Beth A

Shannon and Andrea were so wonderful and made the home buying process easy!

- Mikayla W

We worked with Melanie and Aaron to buy and sell a home. They helped us to navigate through a confusing and lengthy process, and we were glad for their professionalism and expertise. Would definitely recommend the Hurt Team!

- Maria M

Excellent friendly and knowledgeable realtors.

- Jacob F

Steve made the entire process very easy for me. I would not have been able to do it without him.

- Chase H

Top notch professionals, Aaron and Melanie are great at their job! Would definitely recommend

- Zachary M

We worked primarily with Melanie, she did a great job of prompt and open communication with the process. She was always available when we needed questions answered. She was good with giving us the answers to our questions. We appreciate that she kept us up-to-date on everything that was going on from the buyers side as well. This is the second time we have used Melanie and would not hesitate to use her again.

- From Facebook

Les was amazing to work with! He was patient, kind, listened to what we were looking for and he kept our best interest at heart. We highly recommend him and VIA Group!!

- Jessica O

Mary was amazing from beginning to end. When she found the house I bought she made sure to protect my best interest. There was a collased sewer line she insured i wasn't on the hook for the cost. Thankfully she hired a really great inspector who discovered this really expensive problem. In the final analysis pay for the inspection and pay the extra for the inspection of the sewer line as the cost of $150 extra vs $8000 is well worth the investment. Mary will fight for her client and go above and beyond expectations.

- Tara L

Very knowledgeable, handled all the necessary details with selling our house!

- Korey B

Very happy. Very professional and helpful.

- Larry B

We were very pleased with VIA Group! Steve was extremely responsive and knowledgeable.

- Anonymous

I enjoyed working with Mike Harris. He was straight forward and always kept me up to speed with appointments and necessary updates. Thank you VIA

- Concetta M

Melanie was great to work with. She kept me informed and communicated what I needed to do so that I could understand everything that was happening.

- Mary A

She did a lot of running documents here and there for me. Excellent service

- From Facebook

Mary was knowledgeable and efficient. She scheduled an Open House, the sign went in the yard, and in less than a week I had a sales contract. She communicated promptly, and was thorough. It Closed on time, and there were no surprises. I would confidently recommend her to family and friends.

- Debbie M

Mary was very enjoyable to work with and was always responsive with answering questions or getting us into showings. It was our first time purchasing a home and she made us feel confident that in each step by taking the time to explain it all. Once we found our home she was great at handling all aspects of helping us get to the closing date. I will always recommend her to anyone I know in the area!

- Callie S

Melanie Hurt went above and beyond her professional responsibilities. EXCELLENT says it all about Melanie Hurt It was my great fortune to know Melanie, not only as my 2nd cousin but as a friend and Christian Sister. With or without this relationship I believe Melanie would have -and DID fulfill her position as my RE Agent to perfection!

- IA B

Steve helped make sure that the closing in my house went smooth and made sure that all my criteria was met in finding a new home. He had valuable insight on neighborhoods and a strong sense of market analysis. Thanks for helping me find my new home!

- Brian H

Over the years, I have worked with 4 different agents and Michael is the best, by far, out of any that I’ve dealt with. He’s professional, personable, and is always willing to be available. I can’t say enough great things about working with Michael! Michael made the whole process 100% painless, it was a fun experience and not stressful! Thank you, Mike!!

- Urbandale J

I had an offer on my house the first day the sign was in the yard. It was for full asking price. There were bumps along the way but Joy handled them professionally and paved the way for an easy closing.

- Sherry I

Dave Vander Ecken has been a family friend for years, he and my mother had been friends for 30 years so when it was time to sell her house there was no one else we would consider. Dave is very professional, very conscientious and knowledgeable of the market. He knew how difficult it was for us to sell our mothers home and he made the job very easy from the start to the finish and he was always there to answer any questions that we might have. I would Highly recommend him.

- Wyetta H

I appreciate David Vander Ecken's help navigating all the requirements for purchasing a home. We built our home 30 years ago and I had forgotten all the red tape. David was very helpful explaining the different requirements and expediting the process as best he could.

- Norwalk C

Les was absolutely wonderful to work with. He answered all our questions, listened and helped guide us through the purchasing process. Les is so knowledgeable in what he does. We will recommend him to friends, family and co-workers. Thank you Les!!

- Christina C

We really loved Melanie and appreciated everything she did for us in the selling of our home and the buying of our new home. The process for both were seamless and easy to navigate with her help. We highly recommended her to anyone!

- Cody I

Mary is top notch and would recommend her to anyone! She has a wonderful personality and her attention to detail cannot be matched. She is the reason our buying process was so smooth!

- Des R

Melanie did a great job of communication. She kept us informed on the happenings of the purchase of the new house as well as the sale of our old house.

- Indianola E

Mary Christopher made selling our house a much quicker process than we had anticipated. Our house had a swimming pool which makes it a challenge in the selling market. But we had multiple showings in a day and had a SOLD sign up within 5 weeks. Mary came in originally and gave us ideas on what we needed to do to make it show ready and would call and give us the feed back from the showing agents to help us continue to improve it for the current market. She also provided a photographer to come and do professional images and night photos of the house for the listing on line. Mary was easy to reach when needed either by phone, text or email she is always quick to respond to any questions or concerns. Her honesty of what she felt of offers was assuring that she was looking out for our best interest as a seller. We will be recommending Mary Christopher to our friends with future listings. You won't be disappointed choosing her as your listing agent.

- Johnston L

Mike did a great job for us! His customer service is phenomenal. He goes above and beyond to ensure his customers are taken care of and understand the process. We had a great experience and will utilize his services in the future...wherever he works or whomever he works for.

- Mike W

Melanie Hurt made our experience less stressful and had constant communication with us about any updates. She was willing to go the extra mile for us and we truly appreciated all her efforts!

- Pleasantville N

Melanie was beyond amazing! She excelled in every aspect, and would recommend her to everyone we know! We are very satisfied with working with her!

- Mitchellville K

Les Sulgrove always looked out for us when purchasing our first home. He was knowledgeable, listened to our concerns, advocated for us, and gave helpful tips along the way. We recommend Les to anyone looking for a realtor to represent them.

- Granger, K

Dave, did a great job. Went above and beyond dealing with the seller, which he did not represent, as it was a for sale by owner. The seller was quite a handful for all parties involved. Dave took it in stride, he is a complete professional. I would recommend Dave to anyone looking for representation for a home or property purchase.

- IA S

Joy is always in a good mood and very polite. Works hard to sell your property for the best price.

- Shawn K

Mary is nothing short of wonderful. I am a first time home buyer and had literally no idea how any of the process worked. Mary was excellent explaining how things worked and making sure I knew what to expect and what steps I needed to take. She was very knowledgeable and shared some very useful ideas and things I wouldn't have known. We also had a non-conventional loan that posed some minor setbacks with sellers. But Mary was right there with us the whole time, showing us compassion and skill we could rely on during this most important purchase.

- Des S

Les is a real estate market specialist. Les has the knowledge and skills to provide a superior experience in a competitive environment. Les is a professional and his advice and communication skills keep you informed. We would highly recommend Les to anyone interested in listing or looking to purchase a property.

- Jim F

Mary Christopher is a very friendly, professional realtor. She was always easy to reach and kept me informed of concerns in a timely manner. She listened to my concerns and eased them by offering solutions. Mary was very helpful in readying the house for showing, including using excellent photography for Zillow. She also connected me with an electrician and handymen when some last minute things had to be fixed to meet the inspection guidelines. All paperwork and contracts were done easily, mostly online, despite the restrictions in place due to the covid virus. I felt that she understood my needs and we worked together as a good team. I would recommend Mary Christopher to sell a house as she cared for the sale as if it were her own house being sold.

- Des D

I wouldn’t choose any other realtor in Des Moines than Les. His thirty years experience shows in everything he does. He’s professional, yet courteous and throws fun in too. I will continue to use Les as my real estate agent, as long as he is one!

- Des M

Les takes care of us. We had 3 properties to sell in the last few years and he did an outstanding job! He keeps it simple and hassle free for us as we live out of state. He is a good honest realtor you can put your trust in him and his experience. It was a rental property like the others we had. He worked well with the renter that wanted to buy this particular home. It went smoothly! Thank you!

- PHYLLI T

Mary assisted us with buying our current house in a for sale by owner situation. Although her commission was lower than normal, she was wonderful. So when the time came to sell this house there was no one we wanted to work with other than Mary. Mary arranged for a video tour of the house. In this COVID - 19 time, I think the video tour was critical. We received two offers over asking price in the first week. After working with Mary to buy our current house we wanted to use her to list and sell our old house. We knew she was leaving to go on vacation, so we waited to list our house for sale until she returned. Mary was simply wonderful to work with.

- Urbandale J

Les was very helpful in closing on the purchase of my home.

- IA. D

Les is very helpful and available whenever you have questions.

- Woodward, T

Les Sulgrove is hands down the best agent in Des Moines; he is honest, reliable, and trustworthy! Our process was not easy, however Les did ALL of the work and made it easy for us! Les will always be the 1st call I make when looking to buy or sell a house.

- Carlisle K

Les was always available and kept us informed. He was always prompt, understanding, (since we are in our 80's) patient and kept us aware of what needed to be done at all times. He definitely went above and beyond in the sale of our home. He also worked with our family to aid in getting business done in a professional manner.

- The D

As a first time homebuyer and moving into a community I did not know, Mary Christopher went above and beyond to answer my questions, find the perfect home and make me feel comfortable with the home buying process. She is knowledgeable in the Real Estate business and I would always turn to her when I didn't know something. She was also timely on getting back to me and responding even when it was after business hours. I would highly recommend Mary to any of my friends/relatives.

- West M

We used Zillow to connect with a few agents, and found Les Sulgrove to be the one who knew the most about the area. We were doing our home search remotely while we were in another state, so his in-depth knowledge of the area was important to us. Les was incredibly patient and thorough when helping us with our home search. He knew a ton about common problems to look out for in certain types of homes. It was incredibly valuable to have his expertise! At every point in the process, Les made us feel like he had our best interests in mind! He cared about our home search in a way that is reminiscent of the way my own father cared about our home search. I trusted his expertise, advice, and suggestions throughout the experience!

- Newton E

Best realtor anyone could ask for. Very helpful kept me calm during the stressful times. Highly recommended

- Jon

Thank you so much for your patience and insight as I came to terms with what type of house we were REALLY looking for and what I was REALLY willing to pay for it. My "lessons" when we looked at houses, like what to look for under the floor and in the breaker box, etc. made me feel so much more comfortable making a decision when we finally found a house I liked aesthetically. Hoping to not move again for a long time. (fingers crossed!) But if we do, you'll be the first person I call. Thanks, Les!

- WDM E

Melanie made selling our rental property so easy and stress free. She always does such a great job and knows her stuff! Cant wait to have her represent us again in the future!

- Ashlee P

I have known Les since grade school and it was a privilege to have him assist me in selling this property.

- Ankeny, D

Shannon and Andrea are an absolutely incredible team. They work extremely well together and have a wonderful system in place. They maintained constant contact and responded to every message, within 3 minutes! They are extremely knowledgeable of the Des Moines area, are very polite, and didn't stop until the found the perfect house for us. We were first time home buyers, and they helped guide us through the entire process, from getting pre-approved all the way to signing the Mortgage. We couldn't be more thankful for their help and we would (and have) recommend them to anyone! When the time comes, we will be using them for our next house! Thank you so much, we couldn't be happier!!

- Ankeny R

Dave was a pleasure to work with! He was informative, knowledgeable and on top of everything! I'll definitely use Dave and Via again in the future!!

- John T

Dave was excellent to work with. He was always available for questions and was extremely prompt with all communications, documents, etc. He made this all so easy and fast!!

- John T

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